Cost- effective IT support packages, suited to your business needs
Do you ever get into the office and turn on your PC and it’s just not working? It’s either being really slow, you can’t print or connect to the internet; or worse still, it just doesn’t turn on?
Sometimes tech just doesn’t work, and it always seems to happen when you have a million and one things to do.
Having an IT support package for your business will mean that when tech isn’t on your side, you can access dedicated tech support to help you resolve any issues you have, either remotely, or onsite, so you can get back to work quickly and efficiently.
Over the past 17 years, I have helped small businesses in Barry, Cardiff and across The Vale of Glamorgan and beyond with getting back to serving their customers and making more money with dedicated IT support.
Managed IT support packages for small businesses
Whether you need remote support for day-to-day tech support, such as resolving email issues, software problems or tech support with extermal devices like printers and scanners, or more in-depth support that requires on-site assistance, like equipment upgrades or new hardware, there is a support package to meet your business IT needs.
Prices start at just £30 (+VAT) per month, per device.
Essentials IT support
Remote IT support for most tech issues- IT support during office hours (Mon-Fri)
- 4 hours response time to all critical issues
- Up to 4 hours remote, email and phone support for each registered device
- 24/7 monitoring of all registered devices
- Managed antivirus with daily scans
- Weekly security updates
- Discounted rates on-site visits
- Asset register
Premium IT support
Remote and on-site support- Remote + on-site IT support during office hours (Mon-Fri)
- 2 hours response time to all critical issues
- Unlimited remote, email and phone support for each registered device
- 1 hour on-site support per month per registered device
- 10GB cloud backup per registered device
- 24/7 monitoring of all registered devices
- Managed antivirus with daily scans
- Weekly security updates
- Installation of new equipment included
- Use of loan computers
- Emergency out of hours remote support
- Annual IT review
- Asset register
Just need Ad-Hoc IT support?
No problem! I also offer ad-hoc IT support for businesses that still need professional IT support and only pay for what you use.
Prices start at £35 (+VAT) per hour for remote support and £50 (+VAT) for on-site call outs*
*On-site support is avialable for local businesses to Barry, The Vale of Glamorgan and Cardiff only. Please enquire for call-out prices for your area.
Do you need reliable IT support for your business?
If you would like some more information about managed IT support for you business, please get in touch to discuss which option is best for your business needs.