Privacy Policy

Version date: 25th September 2025

This Privacy Policy explains how Digital Dragons IT Ltd (“we”, “us”) collects, uses, and protects personal information when you use our website https://digitaldragons.co.uk. We take your privacy seriously and are committed to safeguarding your information.

This policy should be read alongside our Terms and Conditions.

1. Who we are

Company name: Digital Dragons IT Ltd

  • Company number: 12406390 (England & Wales)
  • Registered office: Cardiff House, Cardiff Road, Vale Of Glamorgan, CF63 2AW
  • Contact email: hello@digitaldragons.co.uk

For data protection law, we are the Data Controller.

2. What data we collect

We may collect and process:
i) Name and contact details (email, phone number) if you contact us.
ii) Technical information (IP address, browser type, time zone, operating system).
iii) Usage data (how you interact with the website, pages visited).
iv) Payment/billing details (only where needed to supply services; not stored on the website).

3. How we collect data

  • Directly: when you fill out a contact form, email, or phone us.

  • Automatically: through cookies and analytics when you browse our site (see Cookies section).

4. How we use your data

We use your data to:
i) Respond to enquiries.
ii) Provide and manage services you request.
iii) Improve our website and services.
iv) Maintain internal records.

Our legal bases: performance of a contract, legitimate interests, or consent (for cookies/marketing where required).

5. Who we share your data with

We may share data with:
i) Service providers who support our website (e.g. hosting, IT support).
ii) Professional advisers (accountants, legal).
iii) Regulators or authorities if required by law.

We do not sell your data to third parties.

6. Cookies and tracking

Our site uses cookies to function and to help us understand how it’s used.

  •  Strictly necessary cookies – required for site security and operation (e.g. session cookies, reCAPTCHA).
  • Analytics cookies (Google Analytics 4) – to collect anonymous statistics about how visitors use the site (pages visited, time on site, etc.).

Managing cookies

On your first visit, you will see a cookie notice where you can consent or adjust settings. You can also change cookie preferences in your browser. See aboutcookies.org for guidance.

7. Keeping your data safe

We use appropriate technical and organisational measures to protect personal data. This includes secure servers and access controls.

If we become aware of a data breach, we will act promptly and notify affected individuals and regulators where required.

8. Data retention

We only keep personal data as long as necessary for the purposes collected, or as required by law (e.g. tax records). After this, it is securely deleted or anonymised.

9. Your rights

Under UK GDPR, you have rights including:

  •  Access (see what data we hold).
  • Rectification (correct inaccuracies).
  • Erasure (request deletion).
  • Restriction (limit processing).
  • Data portability (request transfer).
  • Objection (object to certain uses, e.g. marketing).

To exercise these rights, email hello@digitaldragons.co.uk.
If you are unhappy, you can complain to the ICO: https://ico.org.uk.

10. Links to other websites

Our site may link to external sites. We are not responsible for their content or privacy practices. Please read their privacy notices.

11. Changes to this policy

We may update this Privacy Policy from time to time. The version date will always be shown at the top. Updates take effect once published on our website.

12. Contact us

For any questions about this Privacy Policy, contact:
Email: hello@digitaldragons.co.uk
Address: Cardiff House, Cardiff Road, Vale Of Glamorgan, CF63 2AW